Industry Programs

DUNN welcomes the opportunity to provide the the industry with direct access to our designs. We are excited to be part of your projects and to help in fulfilling your vision.

The DUNN Trade Discount applies to DUNN products and does not extend to third party products and services, such as light bulbs and shipping costs.

After receiving a Quote, let your Sales Specialist know when you are ready to place an order and they'll send information about paying by check initiating an ACH payment (electronic check), or providing you with a link to pay by credit card. 

Light bulbs are sold separately and will be listed as a separate line item on your quote and invoice. To view available bulb options, or to order or reorder bulbs online, please visit the Light Bulbs section of our website.  

Rhode Island sales tax is charged only in the case that your purchasing address is listed in Rhode Island and you do not provide us with a valid Rhode Island Resale Certificate.

DUNN Trade Discounts are reflected on Quotes and Invoices as a line item. If it’s not there, please let us know!

Each piece is made to order, and for this reason we seldom have pieces in stock. For standard lead times, please refer to the product’s tear sheet. Projected lead times begin once payment or a deposit is received, and - in the case of custom orders - the lead times begin once payment is received and all design decisions have been finalized. We are a small company, so lead times can vary depending upon the time of year, size of the order, and availability of materials and parts.  

Let us know if you require expedited shipping. Expedited shipping or orders placed with a ‘rush’ are granted on a case-by-case basis and are subject to additional fees. Custom orders may require additional lead time.

Our Sales Specialists will update you during the fabrication process, reach out to you to collect remaining payment (where applicable), confirm the ship-to address prior to shipping, and provide you with shipment tracking info. For freight shipments, we may provide you with a receiving window rather than a tracking number. We do our best along the way to make you aware of your order’s progress, however don’t hesitate to reach out to us if you are seeking additional updates. 

Let us know if you require expedited shipping. Expedited shipping or orders placed with a ‘rush’ are granted on a case-by-case basis and are subject to additional fees. Custom orders may require additional lead time.

We’re happy to provide finish samples. You can purchase single samples, sample sets, and/or entire sample offerings here:  Finish Samples

Product rentals and loans are granted on a case-by-case basis depending on what we have available in our workshop and the length of time that it is needed by you or your client. 

Our complete terms and conditions as well as warranty information can be found here: Terms & Conditions

We currently focus on US- and Canada-based brick-and-mortar locations. If you are an online retailer or located outside these regions, we encourage you to contact us to determine if we can pursue a relationship in the future when we expand our wholesale program.

After being approved for Dunn’s Wholesale Program there is an initial floor model purchase minimum of $2,500 to open your account as well as a suggested annual sales minimum of $10,000 to maintain your account. The minimum sales requirement is reviewed annually.

We do not offer exclusive rights; however, we value and understand the importance of our presence in showrooms. You provide a service to your clients that, given our size and focus, we could never match. Our goal is to help our carefully selected family of showrooms to promote and sell our products, not to get our pieces in to as many showrooms as possible. In that spirit, please rest assured that we thoughtfully analyze the locations and client-base of all potential retailers. We accept a select number of showrooms so that we can honor this commitment.

No, the product and collection names are important to the strength of DUNN’s brand awareness. We send clients your way because they want to know where they can find DUNN pieces in their area. Renaming our product creates market confusion and prevents our brand from growing, which hurts us all. The more we can work together to publicize and promote the DUNN brand, the better!